FAQ

Who uses this gel?

Why is the use by date 6 months?

What are the ingredients?

Is it safe for children or babies?

Does it smell of seaweed?

Is it safe for use with septic tanks?

Can I get refills to reuse the old bottle?

Do you sell in shops?

Has the product been tested?

Why do you use plastic bottles?

Can I recycle the pump dispenser?

Why is the use by on the 30ml bottle only 3 months?

How do I know if the gel has gone off?

What if I have a question not answered here?

In short: Anyone.

Angelic Toilet Paper Gel has been specifically developed to cleanse with ordinary toilet tissue, for people of any age. It makes cleaning with toilet paper more effective. The gentle cleansing properties also help if you have a condition making the bottom sensitive. [Back to top]

Aqua (water), Sodium Alginate (food grade seaweed extract), Aloe Barbadenis (Aloe Vera) Leaf Juice, Phenoxyethanol (approved cosmetic preservative), Tocopheryl acetate (vitamin E), Ethylhexylglycerin (approved cosmetic preservative), Melaleuca Alternifolia (Tea Tree) Leaf Oil, Lavandula Angustifolia (Lavender) Oil. [Back to top]

Our Angelic Toilet Paper Gel has been specifically developed to use with toilet paper, by any age. It makes cleaning with toilet paper easier and more sensitive. It can prove very helpful whilst toilet training children, or for carers of someone who can't easily do this for themselves. On completing all residues should be wiped off and the area left dry. We use the minimum of preservatives & additives for use on a sensitive area, and the formula contains small quantities of Tea Tree & Lavender Oils. We therefore recommend that it is not used on babies, as water and a reusable cloth or cotton wool is best. Only dispose in a bin! If you have any concerns of a reaction cease using and monitor. [Back to top] 

We use the minimum of safe cosmetic preservatives & additives, and these should not have any affect on a septic tank. See above for ingredients. [Back to top]

Whilst we are passionate about reducing plastic waste, there is no other realistic alternative material we can use. Instead we are committed to making the recycling loop function better. Our larger bottles contain recycled plastic and are available with a recyclable screw-cap. This then lets you reuse an existing pump, if washed out thoroughly. We do not recommend refilling used large bottles, as this can reduce the gel's lifespan. See Use-by-Date Question. Small bottles can be regularly topped up, but we recommend washing them out thoroughly before refilling. All of our bottles are readily recyclable PET plastic, and our 250ml bottle is 100% recycled plastic and the 500ml bottles use 30%. [Back to top] 

We sell on-line on Amazon and Ebay, but the best deals are available here from our own web-site. Selling on-line minimises warehousing & shelf-times, which means that we can make a product that is as natural and safe as possible. See Use-by-Date Question. We are exploring other ways of direct selling through markets and pop-up shops, which may be launched in the near future. [Back to top]

The Angelic Toilet Paper Gel formula has been improved & routinely tested with use since 2013. We have a Cosmetic Safety Assessment and Preservative Efficacy (Challenge) Test (European Pharmacopeia). No clinical trials have been required. The product is registered with the Cosmetic Products Notification Portal (CPNP). [Back to top]

We are striving to be as environmentally-friendly a business as possible, and appreciate concerns over single-use plastic pollution. All of our parcel packaging & leaflets are made from recycled paper. We even use paper-based tape. Supplying our bottles by post though requires the combination of durability, lightness and affordability that plastic offers. No alternative material is yet available that can offer these properties. We have however selected clear PET(1) for our bottles, which is the most readily recyclable type of plastic. We believe that we need to drive demand for recycled plastic products, which in turn will improve investment and reduce waste. Our 250ml bottles are made from 100% recycled PET plastic, which does give it a slightly greyish tone. It is however just as good, and can be recycled in the same way when finished. We continue to work with our suppliers to increase the content of recycled PET in the others and our 500ml bottles now use 30%. So we not only encourage all of our customers to recycle their waste as much as possible, but also to choose products made with recycled plastic over those made from virgin oil. Did you know it takes 75% less energy to make a plastic bottle from recycled plastic compared with using ‘virgin’ materials (source: WRAP). [Back to top]  

If separated into their component parts, all of the parts are recyclable, but this is not easily done. We are trying to source pumps made from a single material. In the meantime we do offer all of our large bottles with a recyclable screw-cap. This then lets you reuse an existing pump, if washed out thoroughly. See Use-by-Date Question. [Back to top]

Our Angelic Toilet Paper Gel has been specifically developed to use on a sensitive area. It contains natural ingredients such as seaweed (an odourless extract), fresh Aloe Vera and lots of water. So without some preservatives it would rapidly perish. We use the minimum of preservatives & additives to extend the lifespan. In normal circumstances the gel can last at least 6 months. However, due to the nature of dispensing, the volume and the types of environment that the 30ml bottles may be exposed to, it is possible that the condition of the gel might deteriorate quicker. If you keep it out of direct light and away from heat, it will usually remain perfectly usable for a considerable time longer. [Back to top] 

We use the minimum of preservatives & additives to ensure the lifespan of Angelic Toilet Paper Gel is at least 6 months. See Use-by-Date Question. Please note that it is common to find a small bit of gel that has hardened in the air on the nozzle, which can be easily wiped or washed off. After the use-by-date, the gel consistency will become thinner and it loses the scent of Tea Tree and Lavender oils. White deposits might be visible. If it turns pink, brown or smells strange dispose of immediately. If the product has lost its thicker gel-like consistency it is likely that microscopic, airborne moulds or yeasts have started to develop. Time to order a replacement!. [Back to top]

We are only too pleased to hear from customers. Please use the contact page. Your question could end up right here. [Back to top]